Privacy Policy

1. Information We Collect

When you submit a booking inquiry, we collect:

• Your full name
• Your phone number
• Preferred check-in and check-out dates
• Number of guests
• Any additional message or special request you provide

We may also automatically collect limited technical information such as your browser type, device type, and general usage patterns on the site (for example, via standard analytics cookies) to help us understand how visitors use our website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your booking inquiry and arrange your stay
• Communicate with you via phone, WhatsApp, or other means about your reservation
• Improve our website, services, and guest experience
• Comply with legal and accounting obligations

We do not use your information for automated decision-making or profiling that produces legal effects concerning you.

3. Cookies & Tracking

Our website may use cookies or similar technologies to remember your preferences and understand site traffic. You can disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from browsing the site or contacting us directly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information with:

• Staff or caretakers directly involved in preparing for your stay
• Messaging platforms such as WhatsApp, solely to communicate with you about your inquiry
• Service providers who help us operate the website (e.g. hosting), under confidentiality obligations
• Authorities, if required by law

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain booking inquiry information only for as long as necessary to respond to your request, manage your stay, and meet our legal or accounting obligations, after which it is securely deleted or anonymized.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below. We will respond within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us: